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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Passwort reset for Laserjet Pro MFP m181fw

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07-09-2020 04:52 AM
Hi,
we have a Laserjet Pro MFP m181fw where we need to make a factory reset, but we do not have the password to access the menu because the person who configured it has left the company.
As read in other topics I will be happy to receive a pn with the instructions how to do.
Regards,
Jan
Solved! Go to Solution.
Accepted Solutions
07-11-2020 10:24 AM
@JanK-EUM, Welcome to the HP Support Community!
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
07-11-2020 10:24 AM
@JanK-EUM, Welcome to the HP Support Community!
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
08-06-2020 10:12 AM
@Russ_Ch, Welcome to the HP Support Community!
I have sent you a private message with the steps to reset the printer. Kindly check the same.
Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know how this goes.
KUMAR0307
I am an HP Employee
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