Photo printing

[2992jo]

I'm trying to print a photo from the app but it is printing it like a normal document, this has printed as a photo before via my phone but now it won't work, so I tried using the app select photo printing and still this is printing as a document. 

When I print photos its slower to come out and brighter, documents are fast and not as good quality. 

[Elohi_NR]

Hi @2992jo

Welcome to the HP Support Community.

I understand that you are facing issues with photo printing. I'd like to help!

To be able to answer you effectively, we need some information

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

[2992jo]

Its a ink jet 2600

[2992jo]

This is a inkjet 2600

[Elohi_NR]

Hi @2992jo, 

Thanks for the details. Please try the following below. 

The quality of a printed document or photo is not as expected. The procedures in this document should help with streaked or faded printouts, color or black ink not printing, documents with blurred or fuzzy text, ink streaks or smears, and other print quality problems.

Step 1: Use genuine HP ink cartridges

HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English).

Purchase replacement cartridges and other supplies from the HP Store or local retailers.

NOTE:

Rough handling at the store or during installation can cause print quality problems with newly installed ink cartridges. If you see print problems with newly installed ink cartridges, wait for a few hours for the automatic servicing routine to complete, and then try to print again.

If installing genuine HP ink cartridges resolved the issue, you do not need to continue troubleshooting.

Click here for the remaining steps. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Elohi_NR]

Hi @2992jo,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Elohi_NR]

Hi @2992jo,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us