Print from iPhone to Laserjet Pro M12W

[kotara]

Hello!

Is there any way to print directly from my iPhone to my HP Laserjet M12W?

When buying the printer, I was assured this would be possible, but so far I have not been able to.

I've looked into the following options:

AirPrint - not supported

HP Smart app - not supprted

HP ePrint app - supported but app is not available for IOS anymore.

Wifi-direct - should be supported but I can't get it to work. (when I choose print & select printer, I just get "Noi AirPrint Printers found)

What am I doing wrong or overlooking? Any help much appreciated.

[The_Fossette]

@kotara,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that you want to know how to print from your iPhone.

Don’t worry, I assure you I will try my best to get this sorted.

I checked the specifications of your printer and see that your printer doesn’t support printing from IOS devices.

However, you can try ePrint option. Please follow the steps in the below article and check if it helps.

http://hp.care/2By5axD

Please refer to the below article for printing with Wi-Fi Direct.

http://hp.care/2By6gte

Let me know how it goes and you have a great day!

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

Take care.

Cheers!

[kotara]

Hi, and thank you for your reply.

In my quest for a solution, I had already looked at both acticles. As I posted, I cannot get Wireless Direct to work - my phone finds the printer's wireless direct signal and connects to it, but when I try to select a printer it tells me 'no airprint printers found'.

I did finally manage to get something printed through ePrint, but I find it very tedious having to email things to my printer. I just want a solution where I can print direclty from my device. I had my hopes set on the ePrint app, but after hours of digging around on the forum and support site I found out the app has been discontinued for IOS. I find it all very frustrating and disappointing...

[The_Fossette]

@kotara,

Thank you for getting back to me.

I recommend you try using the HP Smart app and check if it helps.

Follow the steps in the below article.

http://hp.care/2vtKpfK

Let me know how it goes and you have a great day!

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

Take care.

Cheers!

[kotara]

Thank you for the suggetion, but I've tried that already as well. The app recognises the printer (although it keeps going on- and offline), and when I try to print from it when it is online, I get a popup message "printing in progress", and 'printing...' whch then chenges to "There might be a printing problem. Check the printer and resolve any problems"

[The_Fossette]

@kotara,

Thank you for the information.

I recommend you contact HP phone support to further diagnose the issue.

Here is how you can get in touch with the phone support.

Open link:  www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

Take care.

Cheers!

[John273]

Why does the M12w have Bonjour support, which is ONLY used by Apple, if it can't print from iOS or do AirPrint???

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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