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When printing, the preview of the document changes to black and white. There is no option to change to colour. 

I have seen that this is not uncommon but have yet to find an answer.

Can anybody help? 

Just to reiterate, there is no option to change colour (otherwise I'd have used it!)

Thanks for your help.

2 REPLIES 2
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Hi @Sile111

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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My HP 2600 printer has stopped offering Colour print option and preview is  B&W

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