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martienne91
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Message 1 of 2
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Print via e-mail with Deskjet 3630

HP Recommended
HP DeskJet 3630 All-in-One Printer
Microsoft Windows 10 (64-bit)

Hello everyone,

I have some issues with my printer. I have just re-installed everything and everything is working great (both wireless and with the cable). The only thing I cannot fix is the possibility to print via email. I have set up an email address for my printer (actually I have even updated it today) but still it won't print anything, nor do I receive an error message. It's like I 'm not sending anything to my printer. Any idea on how to solve this? I often need to print stuff while I'm not home and that was the perfect solution! Thanks!

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@martienne91

 

Welcome to the HP Support Community.

 

Let's remove and add web services:

 

To remove Web Services, complete the following steps: 1. Open the embedded web server (EWS). 2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section. 3. Click Remove Web Services. 4. Click Yes to remove Web Services from your printer.

 

To set up Web Services 1. Open the embedded web server (EWS). 2. Click the Web Services tab. 3. In the Web Services Settings section, click Setup , click Continue, and follow the on-screen instructions to accept the terms of use. 4. If prompted, choose to allow the printer to check for and install printer updates. NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts. Repeat the instructions from step 1 to set up Web Services. NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on-screen instructions to set up a proxy server. If you do not have the proxy details, contact your network administrator or the person who set up the network. 5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

 

To open the embedded web server through a network (EWS) 1. From the printer control panel, press the Wireless button ( ) and the Information button ( ) together to print the network configuration page. 2. Find out the IP address or hostname of the printer from the network configuration page. 3. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http:// 192.168.0.12.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


 


I am an HP Employee

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