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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Printed page is just black

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12-26-2016 08:13 PM
Same problem here - hp2840 printer, several different Android devices all running Lollipop, printer is detected ok but all that ever gets printed is a sheet of black paper. Changing from colour mode to black and white doesn't make any difference (except that it produces an error message on the device, "output is blocked by printer", after printing the dud page). Has anyone tried other printing apps to see if they work? I'm assuming HP just don't care because the problem arises with older printer models - that would be typical. But it's short-sighted: I'll be looking round for a manufacturer who do recognize that people keep printers going for a long time.
05-16-2017 05:01 AM
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