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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Printer Offline due to changed ISP Password

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12-05-2016 09:35 PM
I recently had to change my Internet Password and am now unable to print. scan, etc. Am unsure where exactly I need to go to udate and establish a connection to my Router. Please advise if at all possible. Thank you in advance
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Accepted Solutions
12-05-2016 11:56 PM
Hi,
Thanks for using the HP Forums.
Follow these steps :
1. From from Printer Front Panel > tap on the wireless icon
2. Go to Settings (gear icon)
3. Go to Wireless Settings and select "Wireless Setup Wizard"
4. Follow the steps to discover and connect to your network with the new password.
This example might be useful to show you how it's done:
How to Print and Scan after changing router
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
12-05-2016 11:56 PM
Hi,
Thanks for using the HP Forums.
Follow these steps :
1. From from Printer Front Panel > tap on the wireless icon
2. Go to Settings (gear icon)
3. Go to Wireless Settings and select "Wireless Setup Wizard"
4. Follow the steps to discover and connect to your network with the new password.
This example might be useful to show you how it's done:
How to Print and Scan after changing router
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
12-07-2016 03:12 AM
Hi @Shoegal88,
Glad to hear that your issue is resolved and all is working well now.
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
12-15-2016 04:16 PM
Hi @skw2004
Thanks for using the HP Forums.
Can you check out this document :
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02882582
You may want to connect using USB and then convert it to Wireless following the steps in the document.
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"