Printer access

[Ademps]

Can I send an email from my phone to my printer for printing

[Garp_senchau]

@Ademps, Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

We're looking forward to helping you get back up and running! 

Regards, 

[Prowin]

Could you please help me with the regional code reset, @Garp_senchau.

Thankyou!

[Garp_senchau]

@Prowin, Welcome to HP Support Community!  

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.  

Take care and have a good day. 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[Prowin]

Dear @Garp_senchau,

I’ve shared the required details via direct message. Kindly proceed as needed.

With Regards & Thanks

[Garp_senchau]

Hey @Ademps,

Thank you for your response

I just wanted to let you know that I haven't received your message. Could you kindly resend it?

Regards,

[Prowin]

Hello @Garp_senchau, could you please reply to my message. I have sent the codes for reset.

Thankyou

[Prowin]

Hi Sir , please find the codes, do reset it for me. I tried to send the edited codes with the old cartridges intact but couldn't get to the inbox section.

Printer SN: [in the private DM]
Total Page Count: 2273
Cyan Cartridge ID: 895229677
Magenta Cartridge ID: 965304607
Yellow Cartridge ID: 893582316
Black Cartridge ID: 893797837
RX (last 4 digits): 0000

Thankyou in advance.

[Garp_senchau]

Hey @Prowin,

Thank you for your response

Could you please let me know your current region? Knowing your region will help me set it accordingly. Additionally, could you confirm which cartridges are available in your region? This will help speed up the process.

Additionally, I kindly request that you share these details via private message, as they contain sensitive information about your printer

Regards,