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‎08-06-2019 07:10 PM

HP Recommended
Product: Officejet 3830
Operating System: Chrome OS

My work printer has to be set up on our device network. I doesn't show up so you have to put it in manually. It requires an underscore in the name, and there is not one on the keypad. Is there a way I can connect a keyboard or connect my Chromebook with a usb to type it? I also have no access to the router. Thanks. 

6 people had the same question
1 REPLY 1

‎08-09-2019 11:12 AM

HP Recommended

@alhayes1

 

Welcome to the HP Support Community.

 

If you press the "123?" on the keypad, you will find another set of keys in which the underscore is available.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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