Printer has paper, but computer says it is out of paper and won't print from web

[Studebach]

I fixed mine by:

1) Unplugging printer while it was still on (reset) and waiting 30secs and powering back on.

2) Start/Run services.msc and Stopped and Started Print Spooler.

Worked like a charm!

[armygrandma]

I stopped and started  the print spooler as Studebach says, and it works great again.

[Rtareshawty]

My printer does this too. I don't know if it will help but the Reset button is in the top left corner of the little screen on the printer. What helps me is under printer properties( on the computer) & paper /quality ,
I chose Tray 2 ( my choice) under paper source. It's super frustrating. Good luck.

[Studebach]

To ease my future suffering regarding these printer annoyances, I have a little batch program that stops the print spooler, clears the print jobs and restarts the spooler all at once.

Open Notepad and copy/paste the following into it:

@echo off
echo Stopping print spooler.
echo.
net stop spooler
echo deleting temp files.
echo.
del %windir%\system32\spool\printers\*.* /q
echo Starting print spooler.
echo.
net start spooler

Save the Notepad as:  reset.bat or whatever you want to call it. Just make sure it has the .bat at the end. I saved it to my desktop so I can doubleclick on it to run any time I need to. It also seems to fix an issue where my computer thinks my printer is offline.

Good luck!

[dbregman]

Old thread but I thought I would help others out with this issue.

If you encounter this YOU DON'T NEED TO DO A SYSTEM RESTORE

All you need to do is to stop and restart your print spooler.  Do a web search for your correct operating system instructions.

[sheikhnbake]

Very helpful so far and extremely easy!

---

@Studebach wrote:

To ease my future suffering regarding these printer annoyances, I have a little batch program that stops the print spooler, clears the print jobs and restarts the spooler all at once.

Open Notepad and copy/paste the following into it:

@Echo off
echo Stopping print spooler.
echo.
net stop spooler
echo deleting temp files.
echo.
del %windir%\system32\spool\printers\*.* /q
echo Starting print spooler.
echo.
net start spooler

Save the Notepad as:  reset.bat or whatever you want to call it. Just make sure it has the .bat at the end. I saved it to my desktop so I can doubleclick on it to run any time I need to. It also seems to fix an issue where my computer thinks my printer is offline.

Good luck!

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Thanks.

[KFelton]

HP Laser Jet Pro printer has paper but when trying to print, the message keeps saying - paper is low and the printer will not print.

[Trafos]

Just type in printers in your search box on your computer. Once you get to the devices or printers and scanners page, Hit the plus button like you are going to add a new device or printer and it will automatically update everything!

[Ray_B1]

Officejet 6500 says Out Of Paper when it is not out if paper. I do not know how to "restore"..

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@sueky2211 wrote:
I saw someone say to hit "restore", but I do not know where that restore button is. Can someone please tell me? Thanks.

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[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
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Thank you