cancel
Showing results for 
Search instead for 
Did you mean: 
Perkins1
New member
1 0 0 0
Message 1 of 2
142
Flag Post

Printer leaking ink

HP Recommended
Hp Officejet 4650 series
Microsoft Windows 8.1 (64-bit)

My printer was leaking ink but it still works it just shows the ink smudges when I print something off.

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,554
Message 2 of 2
Flag Post
HP Recommended

@Perkins1, Welcome to HP Support Community!

 

If the ink cartridge is leaking excessively, you will have to remove the ink and replace it with a new ink cartridge as it will damage the ink system. Refer to the document Leaking Ink Cartridge for details.

 

Also, to resolve the smudging issue, follow the steps from the document  Black or Color Ink Not Printing, Other Print Quality Issues. If the issue persists, it could be an issue with the ink system. Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation