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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Printer leaking ink
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02-04-2020 06:21 AM
@Perkins1, Welcome to HP Support Community!
If the ink cartridge is leaking excessively, you will have to remove the ink and replace it with a new ink cartridge as it will damage the ink system. Refer to the document Leaking Ink Cartridge for details.
Also, to resolve the smudging issue, follow the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues. If the issue persists, it could be an issue with the ink system. Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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