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‎02-01-2020 02:41 PM

HP Recommended
Product: Hp Officejet 4650 series
Operating System: Microsoft Windows 8.1 (64-bit)

My printer was leaking ink but it still works it just shows the ink smudges when I print something off.

1 REPLY 1

‎02-04-2020 06:21 AM

HP Recommended

@Perkins1, Welcome to HP Support Community!

 

If the ink cartridge is leaking excessively, you will have to remove the ink and replace it with a new ink cartridge as it will damage the ink system. Refer to the document Leaking Ink Cartridge for details.

 

Also, to resolve the smudging issue, follow the steps from the document  Black or Color Ink Not Printing, Other Print Quality Issues. If the issue persists, it could be an issue with the ink system. Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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