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‎09-10-2023 03:44 AM

HP Recommended
Operating System: iOS

I recently purchased an Envy 6000 Series printer and have used it a few times. The first two prints seemed OK if a little off, but I put it down to being fresh ink. I’ve since realised it doesn’t print black ink at all - I tested this by printing a sheet and choosing ‘Black only’ and got a blank sheet of paper back. 

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3 people had the same question
1 REPLY 1

‎09-12-2023 02:15 PM

HP Recommended

@clrwht 

 

Welcome to the HP support community.

 

I understand that the blank ink cartridge is not printing, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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