Printer quality is lost

[Joshua20041]

Prints on paper either come out really faded or don’t print at all

[zoey7886]

@Joshua20041, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your print quality issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I understand how frustrating it can be when your prints aren’t coming out right. Let’s work through this together and get your HP ENVY 6052 printing properly again!

Check Ink Levels:

On your printer’s control panel or HP Smart app, check if your ink levels are low. If they are, replacing the cartridges might help.

Run a Printhead Cleaning:

Sometimes, clogged printheads can cause faded or missing prints. You can clean them through the printer’s maintenance settings:

Open HP Smart > Printer Settings > Print Quality Tools > Clean Printhead.

If needed, run the cleaning a second time for better results.

Try a Different Paper Type:

Make sure you're using the correct type of paper for your print job. Glossy or specialty paper might need different settings.

Align the Printhead:

If prints are uneven or faded, aligning the printhead can help. Go to Printer Settings > Print Quality Tools > Align Printhead.

Check for Driver or Firmware Updates:

Outdated firmware can sometimes cause printing issues.

Visit HP’s support page to download and install any updates for your printer model.

Perform a Hard Reset:

Turn off the printer, unplug it for about a minute, and then plug it back in. Restart and try printing again.

If you've tried these steps and the issue persists, let me know! We’ll dig deeper to find a fix. 😊

Looking forward to hearing how it goes!  

Take care, and have an amazing day!  

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Regards,