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Native_Cherokee
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Printer says busy

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HP 2700 inkjet
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I am only having this problem  with a certain file/documents I'm trying to print from my drive or as pdf. I think a message might have popped up saying HP couldn't open and print file? It was sent encrypted but I downloaded it and it's a regular pdf now. So I'm not understanding  why printer keeps saying busy for this particular file. Any help appreciated!

 

3 REPLIES 3
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 4
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Hi @,Native_Cherokee,

 

I'd like t help!

 

To provide an accurate solution -

 

  1.  What's the application you are trying to print from? Have you tried printing from a different application or devices? 
  2. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Native_Cherokee
Author
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Message 3 of 4
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Hi there! I actually just re-set everything then it was fine. Thank you so much for offering to help!🙂

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Jay_G24
HP Support Agent
HP Support Agent
11,086 11,056 816 912
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You're welcome 🙂

 

I am glad everything is working alright.

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

 

 

 

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