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‎11-25-2020 10:07 PM

HP Recommended
Product: Hp Deskjet 2752
Operating System: Android 9.0 Pie

When I send a print job from my Android phone  to the printer Deskjet 2752 I choose my print preferences and tap print. Nothing prints the printer does nothing. Printer Status BUSY.

Category:
1 person had the same question
1 REPLY 1

‎12-03-2020 10:32 AM

HP Recommended

@Denise7049, Welcome to the HP Support Community!

 

Are you using the HP Smart app on your phone to print?

Check if the printer is connected to the phone on the same wireless network.

If the printer is not connected, refer to this document to know how to connect the printer to the network.

Restart the wireless router, the printer, and the phone. 

Try printing. Refer to this document to know how to print via HP Smart app.

If the issue persists, try reinstalling the app.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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