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‎11-07-2018 01:34 PM

HP Recommended
Product: DeskJet 2632
Operating System: iOS

Hi, recently my WiFi network was changed. Ever since this happened my printer will only work on my iPad when it’s connected to the printer via the WiFi in the iPad’s settings. I’m not sure how to disconnect my previous WiFi network from the printer and add my new one to it! The printer won’t work on my new WiFi for some reason! I’ve tried everything, I’m a uni student and this printer is apart of my everyday lifestyle at uni and now it won’t work properly! Help

1 person had the same question
2 REPLIES 2

‎11-07-2018 02:36 PM

HP Recommended

@amabella3_

 

Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:

   http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

Regards.

BH
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‎11-07-2018 03:26 PM

HP Recommended

I only use my printer with my iPad via AirPrint! I don’t have a laptop nor do I use the printer with one.

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