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Locked

‎11-11-2018 04:31 PM

HP Recommended
Product: Envy 4520
Operating System: Android 8 Oreo

I set my printer up yesterday and it was working perfectly. Today i tried to print from my Samsung S9 and although my printer is listed as available I'm seeing the message 'This printer isn't available right now

Please help?!

3 people had the same question
1 REPLY 1

‎11-11-2018 08:00 PM

HP Recommended

@StacyRob

 

Firstly please use Google Play/Store to install HP Smart app on your phone. Restart BOTH printer and phone then use HP Smart app to print.

 

Regards.

BH
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