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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Printer will not accept the new WPS PIN number

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07-30-2018 11:14 AM - edited 07-30-2018 11:15 AM
Hi there,
The WPS Pin is required if you are trying to print via Wi-fi direct. A lot of times, customers don't know they are trying to print or setup up using Wi-fi Direct and are really just trying to print wirelessly (which is different than Wi-fi Direct...it's confusing, I know!).
This HP Support document will tell you how to either re-generate a new WPS Pin if you do want to use Wi-fi Direct, OR setup the printer using a regular wirelss or USB connection.
07-30-2018 12:57 PM
But now I have a new problem. When I click on the printer in settings it will not give me the option to add a password today like it did last night. The connection just keeps going round and round.
How do I get it to stop and give me the password option again?
Thank you again!
07-30-2018 01:29 PM
No, as you noted, the Wi-Fi Direct password (the WPS PIN) expires after several minutes. You need to start the process over and generate a new PIN. The instructions to do that are in the document I linked to in my original post under "I want to obtain the WPS Pin to complete the Wi-Fi Direct setup".