cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
jayrich
Level 1
2 1 1 0
Message 1 of 3
1,070
Flag Post

Solved!

Printer will not connect to Spectrum network

HP Recommended
Microsoft Windows 10 (64-bit)

Just confirmed with Spectrum tech support the router I have is not able to connect HP wifi printer. According to Spectrum help desk technician the "new" routers are not configured to utilize WPS connectivity. WPS is not activated on the Spectrum router and the technicians can not override this. Note: I have a QR code and a WPS button on the back of my router and it is not able to be reconfigured to allow wifi devices to connect.  No ETM for this issue with Spectrum.  I can only use my printer if there is a usb port on my macbook pro to connect the printer. I am soooooo not happy with this limitation for service I pay well over 100 dollars a month for. Spectrum is the only option where I live for internet access and I just feel like I am held hostage to their substandard services. 

1 ACCEPTED SOLUTION

Accepted Solutions
jayrich
Author
Level 1
2 1 1 0
Message 3 of 3
Flag Post
HP Recommended

I ultimately found work around by downloading the installation software for the HP 3050 J610 from the HP Support website. Following the prompts with a USB cable attached to the printer I connected the device to my wireless network. Thank you for reaching out to assist me with finding a solution. 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
Kumar0307
HP Support Agent
HP Support Agent
24,142 24,108 1,717 2,054
Message 2 of 3
Flag Post
HP Recommended

@jayrich, Welcome to the HP Support Community!

 

To assist you better, what model printer are you using?

 

Keep me posted.

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
jayrich
Author
Level 1
2 1 1 0
Message 3 of 3
Flag Post
HP Recommended

I ultimately found work around by downloading the installation software for the HP 3050 J610 from the HP Support website. Following the prompts with a USB cable attached to the printer I connected the device to my wireless network. Thank you for reaching out to assist me with finding a solution. 

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation