Printer will not print after I cancelled My instaInk Account.

[BowMan65]

I cancelled my Insta-Ink Auto Payment system because I was not printing as much as I thought. Now, I am NOT ALLOWED to use the ink I PURCHASED and is still in the cartridges. Either FREE IT UP or send me a FULL REFUND!!! 

[Nal_NR]

Hi @BowMan65,

Welcome to the HP Support Community. 

I'd be happy to help you! 

If you have canceled your account and are unable to print using HP regular cartridges, here's what you need to know & do:

If you have an instant ink cartridge on your printer, remove it and discard that, you can only use regular cartridges on your printer once you cancel the program.

That said, if you have trouble using regular cartridges, I recommend you turn off the web service using the steps from this link: https://support.hp.com/in-en/document/c04808536

when done successfully, check if it works fine.

Keep me posted for further assistance.

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