Printer won't print unless I turn it off and back on.

[dmtufar]

i have a 6700 it will not print unless shut off and turned back on .  Tried 

1. reset  power off and wait and delete charge -did not work.

2. reinstalled the wireless -did not work.

3. put on a separate wall plug -did not work.

anyone with any suggestions

[KrazyToad · Accepted solution]

@dmtufar

Welcome to HP Forums. This is a great place to get support, find answers and tips.

I have gone through your Post and appreciate all your efforts and expertise in troubleshooting this issue

Please update the Firmware from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-officejet-6700-premium-e-all-in-one-printer-seri...

Also download and run the HP Print And Scan Doctor from this Link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Run PSDR v5.0.2 

Once the PSDR detects the Printer, it will show up the IP address and Software Status. 

Select the correct Printer and click on Next. 

PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing 

Once PSDR goes through all checks and automatic fixes, click on Print a test page. 

Regardless if PSDR printed the test page or not, click on “NO PRINT” 

PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot. 

Post restart the PSDR will run automatically to check for more issue.  If no issue found close PSDR. 

Keep me posted how it goes

Thank you and have a wonderful day 😊

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