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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Printing birthday invites

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08-04-2021 12:04 PM
Hello, I’m wanting to print birthday invites with my printer can anyone tell me what GSM card I’d need please? And how to place it in the printer.
many thanks
08-04-2021 02:22 PM
Welcome to the HP Community.
Printer supports "Index card" paper to 110lb / 200 gsm.
If your card paper is within the weight class but you don't see the exact Paper type in your list,
Try / Consider
Select type: card , brochure , thick or similar
What else?
Mobile printing requires that you load / set / adjust the paper size/type before you open the document / image you intend to print.
Basics - Printer and its Paper
Load / Check paper size in printer
Check / Adjust at the printer display panel and / or EWS
If using Windows >> Adjust Printing Preferences / Shortcut
Open the item to be printed > Optionally Set / edit available options > Print
Details
Load the paper into the printer according to the instructions in the printer user guide.
Paper already loaded?
Open tray – Wait a few seconds – Close tray - Update information - Continue
Done that? Stuck?
Open tray - Remove paper - Gently flex the stack - Return paper to tray - Close tray - Update information - Continue
Check / Adjust / Retain the Paper at the Printer Display Panel
NOTE
- Section is not applicable to printers lacking a printer display panel.
Open Printer Tray,
If you have not yet done so, Remove / add desired paper size - type
else
Wait a few seconds
Close Tray
IF applicable for your printer:
On the Printer Control Display Panel,
Click Modify / Change / No-Yes (wording varies), adjust the paper size and type, Click OK
No Size? If the size of the Paper Size is not in the Drop-down list, Select Custom
Note: Not all printers allow selection of “Custom”
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Embedded Web Server (EWS)
NOTES
- EWS option is applicable to network connected printers.
- Options in Laser Printers are likely (and frequently) different.
Reminder
No Size? If the size of the Paper Size is not included in the Drop-down list, Select Custom
Note: Not all printers allow selection of “Custom”
If the printer is on the network,
If the EWS feature is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
Verify / Update Tray and Paper Information
EWS – Browser
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
EWS - HP Smart for Mobile - iOS
Reminder: The EWS Tray and Paper settings must be updated before you open the object to be printed.
Open HP Smart (for mobile)
Open Settings
Open Add / Set Up a Printer
Scroll down, Click, Tray and Paper
As Available: Check / Adjust settings in Advanced
Click Apply to save changes
EWS - HP Smart – Windows
Start HP Smart Application
Printer Settings
In section Settings > Advanced
Tab Settings > Preferences
Tray and Paper Management
As Available: Check / Adjust settings in Advanced
Click Apply to save changes
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
NOTES
- Size not listed in the Drop-down menu? If available: Select Custom (likely the last selection in the list)
- EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
- Features and options differ by printer model and type.
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References / Resources
Printer Specifications for HP OfficeJet 3830, DeskJet 3830, 5730 All-in-One Printers
Section Paper Handling
Paper tray capacities
Tray | Paper type | Weight | Capacity |
Input tray | Paper | 64 to 90 g/m2 (16 to 24 lb bond) | Up to 60 sheets of plain paper |
Labels | n/a | Up to 10 sheets | |
Envelopes | 75 to 90 g/m2 (20 to 24 lb bond envelope) | Up to 5 envelopes | |
Cards | Up to 200 g/m2 (110 lb index maximum) | Up to 20 cards | |
Transparencies | n/a | Up to 20 sheets | |
Photo paper | Up to 280 g/m2 (75 lb bond) | Up to 20 sheets | |
Automatic document feeder | Paper | 64 to 90 g/m2 (16 to 20 lb bond) | Up to 35 sheets |
Output tray | Paper | 64 to 90 g/m2 (16 to 20 lb bond) | Up to 25 sheets |
Photo paper | n/a | Up to 10 sheets of photo paper | |
Labels | n/a | Up to 10 sheets | |
Envelopes | n/a | Up to 5 envelopes | |
Cards | n/a | Up to 10 cards | |
Transparencies | n/a | Up to 25 transparencies |
and
Media Size (facet) | Letter; A4; Legal; B5 |
Media Sizes Custom (imperial) | 3 x 5 to 8.5 x 14 in |
Media Types | Plain paper, photo paper, brochure paper, envelopes and other specialty inkjet papers |
Media Weight Recommended (imperial) | 20lb |
Media Weight Recommended (metric) | 75 g/m² |
Media Weights Supported, By Paper Path (Imperial) | Letter: 16 to 32 lb; HP envelopes: 20 to 24 lb; HP cards: up to 110 lb; HP 4 x 6 inch photo paper: up to 145 lb |
Media Weights Supported, By Paper Path (metric) | A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet 3831 All-in-One Printer
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