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HP Recommended
HP OfficeJet 3831 All‑in‑One Printer
iOS

Hello, I’m wanting to print birthday invites with my printer can anyone tell me what GSM card I’d need please? And how to place it in the printer. 

many thanks 

1 REPLY 1
HP Recommended

@Ashleigh5 

 

Welcome to the HP Community.

 

Printer supports "Index card" paper to 110lb / 200 gsm.

 

If your card paper is within the weight class but you don't see the exact Paper type in your list,

Try / Consider

Select type:  card , brochure , thick or similar

 

 

What else?

Mobile printing requires that you load / set / adjust the paper size/type before you open the document / image you intend to print.

 

Basics - Printer and its Paper

 

Load / Check paper size in printer

Check / Adjust at the printer display panel and / or EWS

If using Windows >> Adjust Printing Preferences / Shortcut

Open the item to be printed > Optionally Set / edit available options > Print

 

Details

 

Load the paper into the printer according to the instructions in the printer user guide.

 

 

Paper already loaded? 

Open tray – Wait a few seconds – Close tray - Update information - Continue

Done that?  Stuck?

Open tray - Remove paper - Gently flex the stack - Return paper to tray - Close tray - Update information - Continue

 

 

Check / Adjust / Retain the Paper at the Printer Display Panel

 

NOTE

  • Section is not applicable to printers lacking a printer display panel.

 

Open Printer Tray,

If you have not yet done so, Remove / add desired paper size - type

else

Wait a few seconds

Close Tray

IF applicable for your printer:

On the Printer Control Display Panel,

Click Modify / Change / No-Yes (wording varies), adjust the paper size and type, Click OK

 

No Size?  If the size of the Paper Size is not in the Drop-down list, Select Custom

Note:  Not all printers allow selection of “Custom”

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

Embedded Web Server (EWS)

 

NOTES

  • EWS option is applicable to network connected printers.
  • Options in Laser Printers are likely (and frequently) different.

 

Reminder

No Size?  If the size of the Paper Size is not included in the Drop-down list, Select Custom

Note:  Not all printers allow selection of “Custom”

 

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

 

Verify / Update Tray and Paper Information

 

EWS – Browser

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

EWS - HP Smart for Mobile - iOS

Reminder: The EWS Tray and Paper settings must be updated before you open the object to be printed.

Open HP Smart (for mobile)

Open Settings

Open Add / Set Up a Printer 

Scroll down, Click, Tray and Paper

As Available:  Check / Adjust settings in Advanced

Click Apply to save changes

 

EWS - HP Smart – Windows

Start HP Smart Application

Printer Settings

In section Settings > Advanced

Tab Settings > Preferences

Tray and Paper Management

As Available:  Check / Adjust settings in Advanced

Click Apply to save changes

 

 

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

NOTES

  • Size not listed in the Drop-down menu?  If available:  Select Custom (likely the last selection in the list)
  • EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
  • Features and options differ by printer model and type.

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

 

 

References / Resources

 

Printer Specifications for HP OfficeJet 3830, DeskJet 3830, 5730 All-in-One Printers

Section Paper Handling

Paper tray capacities

The following table contains the recommended maximum amount of paper to use in each tray.
Tray
Paper type
Weight
Capacity
Input tray
Paper
64 to 90 g/m2 (16 to 24 lb bond)
Up to 60 sheets of plain paper
Labels
n/a
Up to 10 sheets
Envelopes
75 to 90 g/m2 (20 to 24 lb bond envelope)
Up to 5 envelopes
Cards
Up to 200 g/m2 (110 lb index maximum)
Up to 20 cards
Transparencies
n/a
Up to 20 sheets
Photo paper
Up to 280 g/m2 (75 lb bond)
Up to 20 sheets
Automatic document feeder
Paper
64 to 90 g/m2 (16 to 20 lb bond)
Up to 35 sheets
Output tray
Paper
64 to 90 g/m2 (16 to 20 lb bond)
Up to 25 sheets
Photo paper
n/a
Up to 10 sheets of photo paper
Labels
n/a
Up to 10 sheets
Envelopes
n/a
Up to 5 envelopes
Cards
n/a
Up to 10 cards
Transparencies
n/a
Up to 25 transparencies

 

and

Media Size (facet)Letter; A4; Legal; B5
Media Sizes Custom (imperial)3 x 5 to 8.5 x 14 in
Media TypesPlain paper, photo paper, brochure paper, envelopes and other specialty inkjet papers
Media Weight Recommended (imperial)20lb
Media Weight Recommended (metric)75 g/m²
Media Weights Supported, By Paper Path (Imperial)Letter: 16 to 32 lb; HP envelopes: 20 to 24 lb; HP cards: up to 110 lb; HP 4 x 6 inch photo paper: up to 145 lb
Media Weights Supported, By Paper Path (metric)A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

  HP OfficeJet 3831 All-in-One Printer 

 

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Dragon-Fur

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