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‎05-12-2020 02:28 PM

HP Recommended
Product: Photosmart C6180
Operating System: iOS

Hi - After having it in storage for the past couple of years, I just powered on my old C6180 and stocked it up with new ink cartridges and paper. All systems go, except the HP Smart utility doesn't recognize it or seem to support that model at all. My MacBook Pro had zero problems recognizing it and configuring it, but my wife only has an iPad Pro, so MacOS support is useless to her, and, of course, iPads are not wired devices so ethernet is a non-starter.

 

There seems to be an HPE (enterprise) mobile printing app, but it wants server information, which of course doesn't apply to my simple home configuration.

Is there an alternative mobile printing app that will allow me to print wirelessly to this printer from my iPhone and tablets? Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-20-2020 08:10 AM

HP Recommended

@JonZ128, Welcome to HP Support Community!

 

Unfortunately, the printer does not support mobile printing. The only way is to configure it with the computer.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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1 REPLY 1

‎05-20-2020 08:10 AM

HP Recommended

@JonZ128, Welcome to HP Support Community!

 

Unfortunately, the printer does not support mobile printing. The only way is to configure it with the computer.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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