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HP Recommended
DeskJet 2652
iOS

I purchased a new printer, DeskJet 2652. When I try to print from my iPad it makes me disconnect from my WiFi and use hp direct. I have to save whatever I want to print to hp documents. It is a lot of steps to go through every time I want to print, is there an easier way to get the job done?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Gtginter,

 

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

As I understand, your printer disconnects from Wi-Fi 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

 

When was the last time it worked fine?

How do you wish to connect your printer and iPad (Over Wi-Fi or Wi-Fi Direct)?

 

If you wish to keep the Wi-Fi Direct Connection, please follow these steps: 

 

Restore network settings to default settings

● Press and hold the Wireless button and the Cancel button from the printer control panel together for three seconds.

 

If you wish to connect using Wi-Fi, please turn off Wi-Fi Direct following these steps: 

On the printer control panel, press and hold the Wireless button and the Resume button together for three seconds.

When Wi-Fi Direct is turned off, the Wi-Fi Direct icon on the display is off

 

Keep me posted,

Have a great day 🙂

Cheers!

View solution in original post

1 REPLY 1
HP Recommended

@Gtginter,

 

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

As I understand, your printer disconnects from Wi-Fi 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

 

When was the last time it worked fine?

How do you wish to connect your printer and iPad (Over Wi-Fi or Wi-Fi Direct)?

 

If you wish to keep the Wi-Fi Direct Connection, please follow these steps: 

 

Restore network settings to default settings

● Press and hold the Wireless button and the Cancel button from the printer control panel together for three seconds.

 

If you wish to connect using Wi-Fi, please turn off Wi-Fi Direct following these steps: 

On the printer control panel, press and hold the Wireless button and the Resume button together for three seconds.

When Wi-Fi Direct is turned off, the Wi-Fi Direct icon on the display is off

 

Keep me posted,

Have a great day 🙂

Cheers!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.