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I am trying to print a download page which I have done several times before but suddenly I no longer get the printer option.  I could just tap the page and the printer sign would appear but now it doesn't. Please help!

1 REPLY 1
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Hi! @BarbJ2, Welcome to HP forums.

 

I understand you have issues printing from the web page.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Are you able to print using a different application or browser?

 

Please, the steps recommended below.

 


Make sure the printer is on and in a ready state. If the printer is in sleep mode (power light is dim), turn the printer on or press the power button to wake it.


2.Open the document, photo, email, or web page you want to print, and then tap the Action icon or to display menu options.


3.Tap Print or the Print icon, depending on the type of file you want to print.


4.On the Printer Options menu, tap Select Printer, and then select your printer from the list.

If a No AirPrint Printers Found message displays, go to the What if a 'No AirPrint Printers Found' message displays on my Apple iOS device? FAQ for more information.


5.Tap Options to change other settings if necessary. Some options, such as paper size, might not be adjustable and must be changed from the printer.

The Options menu might not display if your printer is black ink only.
Select the number of copies you'd like to print, and then tap Print.

   note:

If you are using a Wi-Fi Direct/HP wireless direct connection, be sure to go back into Wi-Fi settings and connect your Apple iOS device to your network.

 

Refer this article to know more information about printing using AirPrint.

 

Also, try printing using HP smart app and check if it helps.

 

Refer this article to know more information about printing using HP smart app.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Let me know if this works!

Have a great day ahead! 🙂

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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