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HP Envy Photo 6230

When using the HP smart app, to try and print photos, it automatically has the photos set in black and white and I can’t work out how to change this to colour

1 REPLY 1
HP Recommended

@Keirlow, Welcome to the HP Support Community! I’m here to help.

 

I see that you are not able to print in color using the HP Smart app. To assist you better, which device are you using to print?

Check the print settings on the app and change it to color.

 

If the issue persists, reinstall the app

Click here to download and know more about the app.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.