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Office Jet 3830
Android 8.0 - 8.1 Oreo

I'd like to print a photo from my phone using the HP Smart app, but not have it printed on the full paper size. E.g. I'd like to be able to scale it to 6x4 inches, or other custom sizes.

 

I can't see any way to do that on in  app though. Is it possible?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey there! @MartinB2,
 

Try the steps recommended below to change the paper settings.

 

Open app store and download and install HP smart app.

Open HP smart on your mobile device.

Select the picture or document you like to print.

Select print.

Select paper size you like.

Select more options

Under scaling select fit to page.

Go back select print.

 

Refer the images attached below to know more information about changing the page sizes using the HP smart app.

 

 

Refer this article to know more information about printing using HP smart app. Click Here

 

Hope this answers your query!

Have a beautiful day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hey there! @MartinB2,
 

Try the steps recommended below to change the paper settings.

 

Open app store and download and install HP smart app.

Open HP smart on your mobile device.

Select the picture or document you like to print.

Select print.

Select paper size you like.

Select more options

Under scaling select fit to page.

Go back select print.

 

Refer the images attached below to know more information about changing the page sizes using the HP smart app.

 

 

Refer this article to know more information about printing using HP smart app. Click Here

 

Hope this answers your query!

Have a beautiful day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

HP Recommended

Finally got round to trying this yesterday. Those steps almost worked. The one difference was that I had to turn off "automatically detect paper size", otherwise I couldn't choose a different paper size other than the A4 I was trying to print a 6x4 image on. When I did that, I could select 6x4 as the paper size, and all was well. Thanks.

HP Recommended

@MartinB2,

 

Thanks for the update. I'm glad to know after trying out the steps your issue got resolved.

 

If you have any queries in future related to any HP products, you can always reach out to us.


We will try our best to help you out.

 

Take care,
Have a great day! 🙂
 

A4Apollo
I am an HP Employee

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