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Destiny0000
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Printing through WifiDirect, Printer is Offline

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My printer has been just fine since I got it. It wont connect to my schools wifi so I have been using Wifi Direct. I have no had it for 2 months and just today it will not let me print. I looked to see if Wifi Direct was on and it is. I try to connect my computer to the printer "wifi" name and print my page but then it says the my printer is offline. How do I fix this? My printer was never connected to wifi because I was using wifi direct and its saying its "offlne" I need help ASAP

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atharva_gp
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@Destiny0000,

 

Thanks for reaching out to the HP Support community!

  • What is the model of your printer?
  • What computer do you have? Is it Windows or MAC?

Let's try to restart the printer and PC, it may fix the issue:

  • Make sure this printer is plugged into a direct wall, not a surge protector.
  • Turn the printer on.
  • Wait until the printer is idle and silent before you continue.
  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet. Wait at least 60 seconds
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the rear of the printer.
  • Turn on the printer, if it does not automatically turn on.
  • Restart the PC
  • Try to connect the PC to the printer's wifi

 

Let me know if this helps. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “KudosThumbs Up" on the bottom right to say “Thanks” for helping.

ATHARVA_GP
I am an HP Employee

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135a
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Model 135a 

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