Re-enrollment not proceeding.

[bguy]

Hi, I am trying to re-enroll to HP Instant Ink after cancelling my subscription. But when I did, I am getting an error saying "HP Instant Ink cancellation is in progress". When I checked my printer status, it says "Not enrolled". How do I fix this? Need your help as I need to print some important documents urgently. Thank you.

[Betty0610]

@bguy

Welcome to HP Support Community! 

Let's remove and add web services:

To remove Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings). 2. Touch Remove Web Services.

To set up Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch ( Setup ). 2. Touch Web Services Setup . 3. Touch Yes to accept the Web Services terms of setup. 4. The printer will automatically check updates and set up Web Services. 5. Touch OK when you see Web Services have been set up successfully. 6. When the printer is connected to the server, the printer prints an information page, and shows Web Services Summary on the screen.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!