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MauryWoulf
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Message 1 of 2
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Recently HP Smart is asking me to register for HP Cloud in order to scan a document on my printer

HP Recommended
Not Applicable
Microsoft Windows 10 (32-bit)

When using HP Smart to select scan on my printer, a window opens requiring me to  register for HP Cloud. I want to bypass the cloud and print directly from my computer.

1 REPLY 1
Dragon-Fur
Level 16
Level 16
34,441 26,592 3,179 10,234
Message 2 of 2
Flag Post
HP Recommended

@MauryWoulf 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

The printer model not provided.

 

HP Smart application (for Windows, MacOS, and Mobile) requires that you sign into the application.

There is no workaround.

If you wish to use HP Smart, sign in using your HP Account credentials.

 

Example - HP Smart - Windows - Main Menu

HP_Smart_W10_Start_Screen_4HP_Smart_W10_Start_Screen_4

 

What else?

 

If your printer model / Operating System version supports the Full Feature Software,

You can install the printer software.

 

IF Easy Start is supported, use it to find and install the printer software.

 

If you have not done so, download-save-install the Full Feature Software / Full Driver for the printer

Full Driver / Full Feature Software does not require a sign-in to use the software.

 

  HP Easy Start Printer Setup Software

 

  • Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using Easy Start, select the Full Driver

 

Easy Start...

  About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full" driver set (as opposed to the basic driver).

 

Any...

If using USB:  Connect the cable when instructed to do so (near the last part of the driver installation)

 

After the software is installed, Restart the computer and log in.

 

Full driver provides print and scan functions .

=======================================================================

 

If you cannot use Easy Start,

provide the Printer Model and we can check for you.

OR

Open your printer home page

Open Category Software and Drivers

Look in each section for Full Feature Software or the Print and Scan Driver and Accessories package.

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

Dragon-Fur

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