Recover username and password for HP Office Jet Pro 8610. Please send instructions to reset

[Kajika]

No error messages. 

Recently had to change routers and I am unable to add the 8610 to the network because I cannot locate the login information for control panel. Need to reset somehow please. 

[Jeet_singh · Accepted solution]

@Kajika,

Thank you for posting your query on HP Support Community,

Let's try to perform an advanced reset on the printer. Doing this will set the printer back to the factory settings. 

I have sent you a private message with the steps to perform an advanced reset on the printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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