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Locked

‎06-18-2020 12:22 PM

HP Recommended
Product: HP officejet Pro 8600
Operating System: Microsoft Windows 10 (64-bit)

"Lock" icon on all of my settings on control panel of computer. Hooking it up to new network. 

1 REPLY 1

‎06-22-2020 01:18 PM

HP Recommended

@JLWTV5 Welcome to HP Community!

 

I understand that you would like to reset the admin password.

 

I can definitely help you change the printer's admin password!

 

1. Double-click on the printer icon on the desktop to open the HP Printer Assistant.

2. Click on the "Printer Home Page (EWS)" option.

3. This will open a webpage with the printer. Click on the "Settings" tab on top.

4. On the right, under "Security" click on "Password settings". (Verify the page if you are asked to.)

5. Type the password you want in both password fields (or leave it blank if you do not want a password) and hit "Apply".

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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