Reset password for HP Color LaserJet Pro M252dw

[ellenfishing]

I dont know the password. Maybe I set one once, maybe someone else in the house did, but if we did, I can't remember it. But there is no way to reset the password or send a clue or anything without.... wait for it.... knowing the password!! I've seen another forum on this topic so I'm not the first. Am raging. Please help!! Please someone send me instructions for how to reset the password! Thank you!

[DavidSMP · Accepted solution]

HI @ellenfishing,

Good Day.  Thank you for posting your query in the HP community.  I read the post regarding issues with password issues on the printer. I will be delighted to assist you here.

Superb description and spectacular troubleshooting and commendable diagnosis of the issue before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require more information regarding this:

• Did you change the router or your ISP?

For now, try these steps:

• I will send you a private message to perform an NVRAM reset on the printer to factory settings.
• Please check your forum private message box for a message from me.
• This will fix the issue.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please.

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

Cheers!

[ellenfishing]

Thanks - this seems to have worked!

[DavidSMP]

Hi @ellenfishing,

I reviewed the post. Thanks for the response. You've done brilliantly by displaying fabulous commitment, a great temperament and profound technical expertise to try and resolve the issue. Kudos t you for a job well done. 🙂  I am glad that following the steps worked for you. 

.

Now trust me, I've done all I can to assist you by keeping your best interest in mind. It has been an absolute privilege to share this platform with you and a fabulous experience to have worked with you. I hope the product works great and gives you several years of happy printing.

If this helps, to simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care, stay healthy, keep smiling big and have a blessed year ahead. 🙂

Cheers!

[champbailey]

Need to know how to reset the admin password on an HP Color LaserJet M652

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you