Samsung Phone doesn’t print to HP Officejet

[Mattisamo]

why my samsung s22 ultra phone no longer prints to my hp officejet 8625 printer but my ipad still prints to it

[Hawks_Eye]

Hi @Mattisamo,

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

I understand you are unable to print from your Android device.

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

1. Install the HP Print Service Plugin and select the available printer
 

Make sure the HP Print Service Plugin is installed and you have selected an active printer.

Install the HP Print Service Plugin.

Check the box to agree to the terms, tap Start, and then close the app.

Open the file format you want to print.

Tap the More icon , and then tap Print.

The This printer isn't available right now error displays. Ignore the error.
Tap the down arrow in the upper-right corner, and then select the available printer name that is not grayed out.
If necessary, change any settings, and then tap the Print icon.

Select the HP Print Service Plugin option, tap OK, and then the document or photo prints.

2. Restart your printer, router, and mobile device

Restart all devices to clear network and hardware error states.

Turn off the printer, and then turn it on again.

Disconnect the power cable from the router, wait ten seconds, reconnect the cable, and then wait for the internet connection to complete.

Turn off your phone or tablet, and then turn it on again.

3. Check print spooler settings and status.

Make sure the print spooler is clear on your Android smartphone or tablet.

In the Settings menu, tap Apps or Applications.

Tap the More icon , and then tap Show System Apps.

Tap Print Spooler. If Print Spooler is not an option, tap Storage, and then tap Print Spooler.

Tap Clear Data or Force Stop.

Restart your mobile device.

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day! 

Regards, 

Hawks_Eye