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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Saving the wifi password on my hp envy 5020

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03-31-2020 08:10 AM
I recently bought an HP Envy Printer.
I use the hotspot on my iphone to connect the printer to the internet. I can successfully do this by:
(i) Pressing the wireless symbol on the home screen
(ii) Selecting the wireless wizard set-up and following the subsequent instructions
However, there does not seem to be the option to save my iphone hotspot as the default wireless connection. Consequently, I have to go through this procedure every morning when I switch the printer on and everytime my phone goes out of range from the printer.
Please could you advise if and how wireless settings can be saved.
04-04-2020 05:01 AM
Hi @mchughes
Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue.
HP ENVY 5000 All-in-One printer does not supports printing through a hotspot connection. To print, directly connect your computer or mobile device to your printer with Wi-Fi Direct.
Please refer to page# 46 of the User Guide.
For more information, go to Wi-Fi Direct Printer Setup.
Hope this helps! Keep me posted.
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Asmita
I am an HP Employee