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Microsoft Windows 10 (32-bit)

I am trying to send emails to my printer with the printer email address I established   When I send it, it won't accept to print.  The printer is a HP Office Jet 5255.  I am sure that I am missing a set up step.  Advise or guidance will be greatly appreciated.

 

Thanks

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@GPJoe1 

 


@GPJoe1 wrote:

I am trying to send emails to my printer with the printer email address I established   When I send it, it won't accept to print.  The printer is a HP Office Jet 5255.  I am sure that I am missing a set up step.  Advise or guidance will be greatly appreciated.

 

Thanks


 

Are you trying to set up and use ePrint?

 

Does the printer support ePrint?

Yes

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

Calls this document that explains how get a claim code.

Print with HP ePrint

 

Once you have your claim code your can create your HP Smart / HP Connected account so you can "Add" your printer to the account.  You can also change the original, long, impossible ePrint code / address for the printer to something you can actually type and remember.

 

HP Smart / HP Connected Login

Click Flag to switch to your region

 

Help and such...

Website Support Troubleshooting, How-to, Video Tutorials

 

After the printer has it's own email address - AND is connected to the Internet via Web Services, you can use that printer email address to send stuff to the printer.  Like what?  The list is not long, you can send Images, PDF files, for example.

 

HP Printers - Printing with HP ePrintHP ePrint Email Job Does Not Print

 

That's kind of "it"...

==========================================================

The rest of the pieces...

All the rest of this is how to make use of your lovely ePrint email address to send stuff to the printer.

 

Notes...

The printer needs to be set up and functional, for example, and the mail service you are using must confirm to the rules of using ePrint. 

For example,

  • The ePrint files actually travel to an ePrint server farm before the file goes to the printer; Web Services must be running on the printer (to keep the connection up and available).
  • The email you are using to send the job to the printer should not using a Domain.  Why?  Most "work email" usually hates ePrint because the servers from which the actual jobs are sent to the printer are not "recognized" by the work email Domain mail server - mail server freaks out and throws DNS errors all over the place)...
  • The email you are using to send the job to the printer should likely NOT be set up with two-step verification - or, if it is, the address should have an "Apps password" attached - doing it this way reduces the change that the job is going to get stuck somewhere.

 

 

Full Feature Software (printer software)

 

If you have not done so, make sure the printer software is installed .

What is it?  The printer software is the package that creates that shortcut icon on the Desktop named for the Printer.

HP OfficeJet 5200 All-in-One Print and Scan Driver and Accessories

 

==========================================================

Next..

If you have not done so, add the HP Smart for Windows application .

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Windows Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

This is a "how to use" something inside HP Smart and not another mystery application...

 

  • Print: Send a print job to your printer.
  • Email: Send an email message or attachments.
  • Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 

 HP Printers - HP Smart: Use Smart Tasks

 

==========================================================

 

Windows Mail

 

Windows Mail is installed in Windows on your computer.

Open Windows Mail

Add one of your email addresses to it.

 

General Notes - Email Address:

Email address does NOT Two-Step-Verification and does have "Less Secure Apps" set

OR

If the email address does have Two-Step-Verification and does also has an Apps Password

 

========================================================

 

Open HP Smart for Windows application

Sign into the application using your HP account email userid and password (likely same as you use here)

Add your printer - check to make sure it is recognized and connected

Click Scan

Scan from the printer, Import from a file already on the computer, or choose the camera

Scan or select your file / image (if using Import, for example)

Adjust or "Reset" the boundaries around the object and accept / apply

Click to Scan the item - or if already selected by Import, jump to next step

Click Share > Click Mail > Select from the list of email addresses added to Windows Mail

Enter a name for the recipient - a real person's email or the printer's email ePrint address

Add your Bcc / CC recipient(s)

Add text to body of message

Send

 

=============================================================

Sending to a normal email (person) does not print the content automatically on the printer but it does send the content to the recipient

 

If you want to send the email directly to the printer, use ePrint address.  For example, DragonFurStuff@hpeprint.com

 

Remember:  ePrint does not like Bcc

 

References

 

Category How to > Select Topic:  Print > Select Subtopic:  Print Apps, ePrint or Mobile Printing

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5255 All-in-One Printer 

 

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Dragon-Fur

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