Solved: Set up won't accept correct uk postcode - HP Support Community

loh17 · ‎05-14-2017

I am trying to set up a new 3620 printer. When asked for my postcode, I entered my correct UK postcode, but am getting message Please enter a valid postcode. Any suggestions? I have entered UK as my location on the sign in page, so can't see what the problem is

greenturtle · ‎05-14-2017

Hi,

Thanks for using the HP Forums.

Not sure why it is not accepting the postal code.

Just try 123456.

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"

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greenturtle · ‎05-14-2017

Hi,

Thanks for using the HP Forums.

Not sure why it is not accepting the postal code.

Just try 123456.

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

loh17 · ‎05-17-2017

Thanks!

PhilW999 · ‎02-15-2018

I have tried 123456 and that wont work. Very frustrating after buying a new printer.

PhilW999 · ‎02-15-2018

Initially tried my Australian postcode (having set up my region to Australia). When that didnt work I tried valid UK & US postcodes - none accepted. Then as suggested on various forum answers I tried 12345 and 123456. Nothing worked. Very frustrating.

Set up won't accept correct uk postcode

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