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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP OfficeJet Pro 8710 wireless on network
Microsoft Windows 10 (64-bit)

When submitted, Print jobs enter the Windows printer queue. Most times the 8710 will make two or three setup movements then appear to go into a pause mode. The job queue lists the print job and status is 'printing' but nothing happens for an undetermined period of time. Eventually the print job will print with no errors.

Printer shows no errors; Windows print queue shows no errors, network is active and giving no errors.

Windows 10, printer is configured wireless or off the network wireless.

 

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