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‎10-25-2016 12:23 PM

HP Recommended
Product: HP deskjet 2540

Wireless connection all ok and no problems found according to HP Network configuration page

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-26-2016 07:38 AM

HP Recommended

switching off the Apple device worked!  Thank you so much for your help !

View solution in original post

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3 REPLIES 3

‎10-25-2016 12:32 PM

HP Recommended

Hi,


Sorry to hear you are having problems printing.

Try restarting your apple device - It's a simple fix that sometimes helps re-establish the connection to the printer.


Other things to check would be that there have been no recent changes to the wifi password.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
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‎10-26-2016 07:38 AM

HP Recommended

switching off the Apple device worked!  Thank you so much for your help !

Was this reply helpful? Yes No

‎10-26-2016 07:55 AM

HP Recommended

Glad to hear that worked :generic:

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
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