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Locked

‎07-18-2024 09:27 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw

Frustrating that I am not able to print wireless from my Apple Devices but one time every once and a while Product: HP Color LaserJet Pro MFP M479fdw  

I have no issues printing directly from my Windows 11 PC.  This printer is on my  home network, yet I am unable to print wireless from my iPhones or iPads on the Same wireless network 95% of the time. I  have installed the HP Smart app and uninstalled, reinstalled several times and it will print then it want !

with HP Smart App - properly identifies the Printer, says it is 'optimizing' the page, then..  We receive a red Failed and a message "There was a problem during printing. Check the printer and try again. "

and then I try again and every once in a while it will miraculously print. This is RIDICULOUS and waste so much precious time that I need to be working!!!  I am so behind because of this!.   I tried With  and Without  WiFi Direct enabled!

HELP ME PLEASE! and Yes, my Windows PC is fully up to date on Software and all of our Apple products are fully updated on Current IOS And the Printer is fully updated from the printer’s menu. Someone please please please help 

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