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Locked

‎06-24-2024 11:59 AM

HP Recommended
Product: HP ENVY 7640 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

the driver for my Envy 7640 worked fine with my old wifi network. It does not work  with the new one.  I need a new driver 

Category:
1 REPLY 1

‎06-26-2024 07:12 AM

HP Recommended

Hi @edalem,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

What is the exact issue you are facing?

 

You may refer to this document and can install the driver for your current OS. 

 

For connectivity issues with your new router, you may refer to this document. This should fix the issue. 

 

You may also refer to this document for more information

 

Note: Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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