This feature has been disabled by the administrator.

[CreamΠ]

Hello there,

I just got a HP OfficeJet 250 Mobile AIO from Amazon.

However, I just can't get the wireless to  work. There is no Network icon or option in the printer's settings.

After installing HP Smart, I went to Advanced Settings that opened the EWS. In there, I could see that the wireless features have been disabled. 

I went to Settings -> Security -> Administrator settings, enabled all features, but the Connectivity checkboxes remain unchecked.

I've tried factory reset, didn't help.

Is there anything else I could do? 

I cannot even update the firmware.

When printing the "Network Configuration Page", I get

"You cannot use the device's built-in networking capabilities because these capabilities were disabled when the device was set up. For more information, contact your network administrator or the person who set up the device"

[resistencia]

Hi @CreamΠ 

See page 51 of manual  , 

HP OfficeJet Mobile 250 All-in-One series User Guide – ENWW

[CreamΠ]

@resistencia I already did that, if you haven't read my original post I did basically everything I could. Still, no luck.

[resistencia]

see page 53 and active wi-fi direct

[CreamΠ]

Please, avoid replying with "check manual", as it's the first thing I've done. As I mentioned in the first post, if you actually read it, there is no option to enable Wi-Fi direct on the printer. Nor Network settings. Nor anything related to the wireless network. 

[CreamΠ · Accepted solution]

Turns out I fixed it. 

I tapped the bottom area where the back button or the home button is rapidly, until a menu popped in. "Advanced Printer Configuration" -> Enabled network.