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‎09-11-2016 02:52 PM

HP Recommended
Product: Envy 4520
Operating System: Mac OS X 10.11 El Capitan

I am trying to set up my HP 4520 in my dorm and it will not connect to wi-fi. Every time I try to connect I get a message that says"Unable to connect to the network. This network uses an unsupported type of authentication or encryption." 

 

Is there a way to fix this or get around it? I am using the printer just to print off class notes and essays.

 

Thank you for any help you can provide!

7 people had the same question
3 REPLIES 3

‎09-11-2016 04:20 PM - edited ‎09-11-2016 04:23 PM

HP Recommended

Nope not gonna work.  Your school is using Enterprise Authentication.   Home printers do not support this.  You can use a USB cable or the printers Wireless Direct feature if it has it.  Check your User guide.

 

Why would you want to connect your printer to a public WiFi anyway??  Everyone will find it and prints reams of crap to is just to waste your ink and paper. 

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‎09-12-2016 04:46 PM

HP Recommended

I've tried to use the wireless direct feature and that should work, but I still need to set-up my printer. Can someone direct me to a guide on how to do that? The printer can't access the building's wifi because I'm in a dorm and it wont work on this network encryption. I'm on the most recent Mac OS.

 

Much appreciated.

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‎09-12-2016 04:52 PM

HP Recommended

Here is the HP support site for your printer.

 

http://support.hp.com/us-en/product/HP-ENVY-4520-All-in-One-Printer-series/5447920/model/5447921/how...

 

Good luck.

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