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I received a new laptop and printer as a gift.  I'm not computer savvy.  I can print from the laptop but not my mobile.  It's telling me I need the email address of my new printer.  I can't find it anywhere.  I have a HP Deskjet 2800e All in one.  Please help,

Thank you.

1 REPLY 1
HP Recommended

Hi @Judaline 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue connecting printer to your mobile, and I apologize for any inconvenience this may have caused. I'm here to help you today.

 

Print from mobile devices You can print using HP Smart or AirPrint/HP Print Service Plugin when the mobile device is on the same network as the printer or a different network (using Wi-Fi Direct).

 

 ● iOS: Devices running iOS 4.2 or later have AirPrint preinstalled.

 ● Android: Download the HP Print Service Plugin (supported by most Android devices) from the Google Play Store and enable it on your device.

 

Refer to user manual: click here

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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