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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Trying to find my printer's email address

Create an account on the HP Community to personalize your profile and ask a question
11-10-2024 11:48 AM
I received a new laptop and printer as a gift. I'm not computer savvy. I can print from the laptop but not my mobile. It's telling me I need the email address of my new printer. I can't find it anywhere. I have a HP Deskjet 2800e All in one. Please help,
Thank you.
11-12-2024 08:25 AM
Hi @Judaline
Welcome to the HP support community.
I understand you're experiencing an issue connecting printer to your mobile, and I apologize for any inconvenience this may have caused. I'm here to help you today.
Print from mobile devices You can print using HP Smart or AirPrint/HP Print Service Plugin when the mobile device is on the same network as the printer or a different network (using Wi-Fi Direct).
● iOS: Devices running iOS 4.2 or later have AirPrint preinstalled.
● Android: Download the HP Print Service Plugin (supported by most Android devices) from the Google Play Store and enable it on your device.
Refer to user manual: click here
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee