Trying to print from my iPhone 15 to my HP ENVY 5530 and I get a fail to contact printer display.

[Astronut1]

Product name is HP ENVY 5530 I get a failed to communicate to printer trying to print from my iPhone 15. How do we correct this

[Garp_senchau]

@Astronut1, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

To resolve the communication error between your iPhone 15 and the HP ENVY 5530, follow these steps:

Ensure that HP Wireless Direct is Enabled:

• On your printer's control panel, press the Wireless Direct icon.
• Ensure that it is turned on. If it's off, select Settings and then choose to turn on wireless direct with or without security.

Connect iPhone to HP Printer:

• On your iPhone, go to the Wi-Fi settings.
• Look for and connect to the HP wireless direct network (e.g., HP-Print-XX-ENVY-5530, where XX are unique characters).
• If prompted, enter the wireless direct password (if you've set up wireless security).

Ensure Printer and iPhone are on the Same Network:

• If you’re using your Wi-Fi network to connect, make sure both the printer and iPhone are connected to the same network.

Check for Software and Firmware Updates:

• Make sure your printer firmware is up-to-date by visiting the HP website.
• Check for any software updates on your iPhone via the Settings app under General > Software Update.

Reset Network Settings:

• Reset the network settings on your iPhone by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
• Note: This will remove all stored Wi-Fi passwords, so ensure you know your Wi-Fi password beforehand.

Restart Devices:

• Turn off your printer and your iPhone, wait for a few seconds, and then turn them back on.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,