UNABLE TO PRINT I have an HP2510 ALL IN ONE PRINTER NOT AN HP ENVY

[kinggc]

UNABLE TO PRINT I have an HP2510 ALL IN ONE PRINTER NOT AN HP ENVY SOMEHOW ACCORDING TO HP I have an hp envy which i do not have at all please remove hp envy from my records.I am now using cloud printing am I not not sure whether this has caused a problem in not printing.

HP Deskjet 2510 All-in-One Printer

Warranty status:  Manufacturer warranty has expired - See details

Serial number: CN26C2352T

Product number:CX027B

[Raj1788 · Accepted solution]

@kinggc

Thank you for joining the HP Support Community

I recommend you delete the driver at the root level and Install the drivers, follow the steps below:

Remove the USB if connected

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers 

Then, Click on this link: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-deskjet-2510-all-in-one-printer-series... to download and install the HP Deskjet Full Feature Software and Drivers.

Try to print.

Keep me posted, how it goes!

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Have a great day!

Cheers:)