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Locked

‎02-20-2024 01:00 PM

HP Recommended
Operating System: iOS

I am trying to 'Airprint' from my Ipad to my HP Projet 8720 printer.  I received the message that "No Airprint Printers Found", so I googled that and viewed a help video that walked me through the steps to try and resolve the issue.  I believe I went through all the steps correctly.  Unfortunately I am still unable to 'airprint' from my Ipad to my HP Projet 8720 printer.  Ultimately, the following message came up when I tried to 'enable' 'Airprint' on my HP Projet 8720 printer through the IP address through a browser, as instructed by the help video. 

Can someone please advise how I 'enable' my HP printer to allow 'Airprint' to work?  'Airprint' does come up as a menu item when I click on 'Network' however the following message keeps coming up:

"You cannot use this function because it has been disabled. For more information, contact the person who set up the printer."

 

Thanks in advance for your assistance.

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