Unable to activate the 4 month trial of instant ink

[gallie88976]

can somebody help me out im having the same exact problem my printer says 4 months free of instant ink but i cant figure out how to activate it 

[Jay_G24]

Hi @gallie88976,

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[gallie88976]

i sent the private message

[Jay_G24]

Hi @gallie88976,

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

Let me know. 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great da

[gallie88976]

 

[paulczar]

hi can you help me as well? Got my printer a few days ago and didn't get the option to get the 4 months free instant ink when setting up.

[Kumar0307]

@trancongkhanh, @paulczar, @gallie88976 Welcome to the HP Support Community!

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[natalie219]

I have the same issue - I'm supposed to get 4 month trial but I don't see it anywhere. can you please help me on this as well? Thanks!

[Sahi2]

Hello.

I just got my HP 6030 Printer today and set it all up and went to set up instant ink and you said there is no code in previous forums I've checked and I have completed the sign up and gone to My Account section and I still cannot see the 4 months instant ink free trial.

Please can you look into this thank you.

[Sahi2]

Please contact me as I dont know how to private message. Thank you