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‎10-01-2019 10:33 AM

HP Recommended
Product: Hp deskjet 3070a b611 series

Once I had another internet provider everything was fine. I took another provider and now my printer is not connecting to wireless anymore. I tried WPS button, I tried USB cable, I tried through hp smart programmer but it doesn't work. Can anyone help me? 

1 REPLY 1

‎10-03-2019 05:44 PM

HP Recommended

@Flo94

 

Note: Check the router band: Many routers can operate in both 2.4 GHz and 5.0 GHz frequency bands, but not all HP printers support both bands. Make sure the 2.4 GHz router band is enabled and broadcasting. If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2.4 GHz band SSID.

 

Restore network settings to default settings.

 

1. Press the Wireless button to display the Wireless Menu.

2. From the Wireless Menu, select Settings.

3. From the Settings menu, select Restore Defaults.

4. Confirm selection to restore defaults.

 

Restart the printer.

 

Try connecting the printer back to the network.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

 

Raj1788
I am an HP Employee 

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